Nicholas Hankins
[email protected] ❖ (713) 865-6903 ❖ Houston, TX ❖ linkedin.com/in/nickhankins100/
WORK EXPERIENCE
Blackribbit Dec. 2022 - Present
Lead Market Researcher Remote
- Blackribbit provides insights to drive brand development and marketing strategies.
- As Lead Market Researcher, I spearhead analysis of industry landscapes, evolving customer needs, and competitor strategies to inform business decisions.
- Interview and communicate effectively with clients and customers to understand their needs and preferences.
- Collaborate across teams to develop actionable customer insights from market data.
- Manage multiple research projects on deadline for successful delivery.
Brenham Book Nook May 2024- Present
Bookseller Brenham, TX
- Provide expert recommendations and exceptional customer service to diverse clientele in an independent bookstore setting.
- Help coordinate and maintain community events, fostering local engagement and cultural connection.
- Manage inventory, process transactions, and maintain an organized, welcoming store environment.
- Collaborate with team members to create engaging displays and promote store events.
Texas Cotton Gin Museum Jul. 2023 – Feb. 2024
Programs Coordinator Burton, TX
- Coordinated and led engaging group tours, utilizing strong organizational skills and planning.
- Delivered exceptional customer service, fostering a welcoming environment for museum guests.